Your personal data matters greatly to 439. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.
Last Updated: 2026 | Fully in Bengali
439 Casino uses multiple layers of protection to safeguard user privacy. Here is a brief overview.
All data transfers on the platform are secured with 256-bit SSL encryption. No one between your browser and 439's servers can read your information.
Identity documents and personal records are stored on encrypted servers. Only authorized personnel may access them, and only for specified purposes.
439 never sells your personal data. Any limited sharing for specific services takes place under clear contractual agreements.
You can add an extra layer of security to your account by enabling Two-Factor Authentication (2FA).
You have the right to reject non-essential cookies. You can manage your cookie preferences at any time through your browser settings.
Under certain conditions, you may request the deletion of your personal data — 439 will action this where there is no legal obligation to retain it.
439 Casino believes that every user's privacy is a fundamental right. This Privacy Policy has been drawn up so you have full visibility into what personal data is collected, how and for what purpose it is used, who it may be shared with, and how you can maintain control over that data.
This Privacy Policy applies to all of the following:
439 is the data controller for information collected under this policy. This means 439 determines what data is collected, how it is used, and how long it is retained.
Third-party game providers operate under their own privacy policies. 439 is not responsible for how those third parties process data — however, we only work with trusted providers.
439 collects user information in several ways. A full breakdown by category is provided below.
Full name, date of birth, gender, and nationality provided at registration. National ID number, passport number, or driving licence number submitted during the KYC process.
Email address, mobile number, residential address. Messages sent to support and chat history.
Payment method details (last 4 digits of mobile banking number, card type). Deposit and withdrawal history, transaction amounts and dates. Full card numbers are not stored on 439's servers — they are processed directly by the payment gateway.
Games played, bets placed, and win/loss records. Bonus claims and wagering history. This information is used for responsible gaming tools and security monitoring.
IP address, device type and operating system, browser type and version. Login time, session duration, pages visited. Data collected via Cookies and similar tracking technologies.
Time spent on each page, bonus offers clicked, and search activity. This data is used to improve the platform experience.
439 uses collected data solely for specific, legitimate purposes. Data is never processed unnecessarily or beyond its intended use.
| Purpose of Use | What data is used | Legal Basis |
|---|---|---|
| Account Creation & Management | Identity, Contact | Contract Compliance |
| KYC & Age Verification | Identity & KYC documents | Legal Obligations |
| Payment processing | Financial & Identity | Contract Compliance |
| Responsible Gaming Monitoring | Gaming Activity | Legal Obligations & Legitimate Interests |
| Fraud & Security Monitoring | Technical, Financial & Gaming | Legitimate Interest |
| Support & Complaint Resolution | Communications, Gaming Activity | Contract Compliance |
| Platform improvement & analytics | Behavioral & Technical | Legitimate Interest |
| Promotional Communications (with consent) | Communication & Preference Data | Consent |
With your consent, 439 may notify you about new games, bonus offers, or special events via email or SMS. Every promotional email includes an Unsubscribe link, so you can opt out of marketing communications at any time. Unsubscribing from marketing emails will not affect important service-related messages such as transaction confirmations and security alerts.
439 does not sell your personal data. However, limited information may be shared in the following circumstances.
439 works with third-party partners for certain specialized services. They receive only the data necessary for their specific function:
In the following circumstances, 439 may be legally required to disclose information:
Where possible, you will be notified in advance of any such disclosure — unless prohibited by law.
In the event of a company merger, acquisition, or asset sale, user data may be transferred. You will be notified in advance and informed of the new controller's privacy policy.
The 439 website uses Cookies and similar technologies. This section explains what Cookies are, how they are used, and how you can manage them.
Cookies are small text files stored in your browser. 439 uses cookies for the following purposes:
You have several ways to manage your Cookies:
439 has put in place multiple technical and organizational measures to protect user data.
In the event of a data breach, 439 will notify affected users as quickly as possible, providing clear information about the nature of the breach, the type of data affected, and the steps to take.
Every registered user on 439 has certain important rights over their personal data.
The right to request information about what data 439 holds about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal data under certain conditions.
The right to request restriction of data processing in certain circumstances.
You have the right to request your data in a structured, portable format.
The right to object to data processing carried out on the basis of legitimate interest.
The right to withdraw consent at any time for data processing carried out on the basis of consent.
The right to lodge a complaint with the relevant authority if you are dissatisfied with how your data is handled.
To exercise any of the rights above, email us at [email protected]. Please include the following in your request:
We aim to respond within 30 days of receiving your request. Complex requests may take longer — you will be notified in advance if that is the case.
439 does not retain data longer than necessary. However, certain information must be kept for extended periods due to legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| KYC documents | 5 years after account closure | Anti-Money Laundering Regulations |
| Financial Transactions | 5–7 years after the transaction | Financial Regulations |
| Gaming History | 3 years after account closure | Dispute Resolution |
| Support Contact | 2 years after last contact | Quality control |
| Marketing Preferences | Until consent is withdrawn | Consent-Based |
| Analytics Data | Up to 26 months from the date of collection | Usage Analytics |
Once the designated retention period expires, data is securely deleted or fully anonymized. Anonymized data cannot be used to identify you in any way.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact 439.
439 reserves the right to update this Privacy Policy. In the event of significant changes:
Continued use of the platform after an update constitutes acceptance of the revised policy.
If you have concerns about data privacy, email us first at [email protected]. Most issues are resolved quickly through 439's direct support. If we are unable to resolve it internally, you have the right to lodge a complaint with the relevant data protection authority.
Beyond mere legal compliance, 439 believes that transparency and user trust are the foundation of a lasting relationship. The four core principles below are at the heart of our Privacy Policy.
What data is collected, why, and how — all clearly explained. Nothing is hidden.
Only the data necessary to provide the service is collected — no unnecessary information is gathered.
Ensuring you remain in control of your data is 439's responsibility. Every right — from access to deletion — is open to you.
Your data is protected from unauthorized access through technical and organizational security measures.
Rather than relying solely on 439's security measures, taking a few simple steps yourself can help keep your account and data even more secure.
Use a password of at least 12 characters — combining uppercase and lowercase letters, numbers, and special symbols. Do not reuse passwords from other sites on 439.
Enable Two-Factor Authentication (2FA) in your account settings. Even if your password is compromised, it will keep your account secure.
Avoid logging into your account or making transactions over free Wi-Fi at cafes or shopping malls. Use mobile data or your home network instead.
After playing on a shared or someone else's device, always log out and clear your browser history.
Keep email notifications enabled for every deposit and withdrawal. If you notice any unfamiliar transaction, contact support immediately.
439 will never ask for your full password or OTP via email. If you receive such a request, it is a scam — report it to [email protected].
Change your password every 3–6 months. If a device is lost or stolen, change your password immediately.
If your email or phone number changes, update it in your account settings — so you never miss an important security message.
There are a few common reasons why the app may not open or prompt an update, along with their solutions:
If none of the above works, email [email protected] with your device model, operating system version, and a description of the issue.
When a match is cancelled or abandoned mid-way, bet settlement depends on how much of the match was completed. The general rules are:
Specific rules for featured matches are listed alongside the relevant markets. You can check results in your betting history — if anything is unclear, reach out to support.